Case Study: Enhancing Customer Experience and Operational Efficiency at Intersilvi

• Handle various product types like stock rosettes, design rosettes, medals, trophies, stable plaques, etc.
• Enable logo uploads from the My Account and Tools page.
• Customize the Tool page with text, patterns, colors, motifs, and logo uploads.
• Enable logo uploads, motif changes, and color applications on the cart page.
• Automate Magento to Navision integration for seamless operation.
• Implement multi-user accounts for efficient customer management.
• Integrate an intricate pricing model for each product type

• Our team enabled the handling of a wide range of products including design rosettes, stock rosettes, stable plaques, medals, and trophies.
• We developed a user-friendly tool page that enables easy product personalization.
• We also enabled the generation of high-quality SVG, PNG, and PDF files according to desired formats.
• To ensure a smooth integration, we enabled smooth migration of data between Magento and Navision in both directions.
• For streamlined customer management, we implemented multi-user and multi-level accounts.
• Our team integrated real-time pricing adjustments to cater to customized orders.
• We enhanced the cart page for seamless customization and color selection.
• We also created combined logos for rosettes with text and a logo in the center.
• To ensure efficient management we enabled synchronizing and storing orders in the HotFolder.

• The user-friendly tool page empowered customers to personalize their products seamlessly.
• Customers can now download high-quality SVG, PNG, and PDF files and get their desired output.
• The data migration from Magento to Navision ensured accurate management of orders, customers, and contacts.
• Our implementation of multi-user accounts streamlined customer management for both parent and child accounts.
• Real-time pricing accurately adjusted prices based on customization made by customers.
• The enhanced cart page provided easy customization options and a vibrant color selection for customers.
• Combined logos with text and a center logo added a unique and personalized touch to the rosettes.
• The client achieved workflow optimization through order synchronization and efficient hot folder management.
• The implementation of rainbow color management for rosettes enabled customers to choose from a wide range of vibrant and visually appealing color options.
• The addition of metallic ribbon printing provided a luxurious and premium touch to the rosettes, enhancing their overall appearance and appeal.

The implementation of our solution resulted in an improved customer experience by offering a seamless and user-friendly product customization process. Interstilvi also achieved enhanced operational efficiency and smoother business operations through optimized workflow and improved management